Returns & Exchanges

At Aviva Wholesale Florida, we strive to ensure your fashion business thrives with high-quality inventory. If you are not completely satisfied with your purchase, we offer a 30-day return window for items in original, unworn condition.

Return Process

• 1.
  Initiate Request

  Log into your wholesale account and submit a return authorization request within 30 days of receiving your shipment.

• 2.
  Prepare Package

  Securely pack the items in their original packaging, ensuring all tags are attached and the products show no signs of wear or customization.

• 3.
  Ship Items

  Affix the provided return label to your package and drop it off at any authorized carrier location, keeping your tracking number for reference.

• 4.
  Quality Inspection & Refund

  Once our warehouse team verifies the condition of the returns, your refund or store credit will be processed within 5-7 business days.